Jul 11, 2018

If you’re an 80’s child like me you might remember this show about a family that had three kids and were constantly going through something with each of them. It was a sit-com and meant to be funny. It’s not so funny when it relates to business, especially your own business.
The positive part being that it means you have growth, the not so great part that it’s painful is very much a double-edged sword. Even when you are set up to handle growth and planned for it, something will always come up creating the pain. I’m starting to believe that you can’t have growth without the pain, EVER.
We are going through so many growth challenges right now that we are having to rethink our systems. We thought the systems we had in place could handle more capacity, but we’ve hit the ceiling. While some may view this as a good thing, this is the first time ever that we have officially said we can’t take on anymore clients until we get additional systems in place. I love what it is teaching all of us, but most importantly it is giving us the opportunity to grow at an even greater pace than we had planned for over the course of the next 12 months. Having to find new systems now gives us the chance to plan for additional team members and therefore bring on more and more clients.
What I realize is that we are experiencing challenges even with systems in place, so it makes me wonder about the massive amounts of pain some businesses go through because they don’t have any in place? I know I have been on this soapbox for a while but I’ll say it again……Establish systems and documented processes in your business now, when you’re small enough to continue the pattern with modifications, revisions and additions as you grow. It is crucial to what happens when you come to that fork in the road that either goes up the mountain or just circles it.